Field Forrce Management App

Increase your sales team performance and customer experience

iFFM

Manage your mobile sales force


What is iFFM

Real-time management of your mobile workforce activity

Field service metrics. Scheduling of visits agenda. Analytics of the entire visit process and its results CheckIn and CheckOt Route planning Automation of workflows Integration with other systems: CRM, ERP, etc. App for backoffice and mobile workforce.

Our Services

CRM and ERP Integration

Integrated with the main ERPs, CRMs and other applications.

For your industry/h4>

For commercial, marketing or technical teams that require mobility and on-site analytics. Retail, Hospitals, Construction, Insurance, Banks and other industries

Customization

Configure the application to match the way you work, your business logic, and terminology.

iFFM

Field Force Management

Control tower

Control tower interface provides the tools to manage the Centralized field operations from a single interface that It allows :
• Have real-time location tracking
• Schedule visits schedule for your workforce
• Visualize the workflow resulting from each visit
• Information and detailed audit of each visit
• Dashboard with individual or group performance indicators

Mobile App

iFFM Mobile is a highly configurable solution that can be tailored to support your specific business processes. The app shows a variety of information for your employees through their devices mobiles. The application is accessible on any mobile device with connection or with limited connection.
• Revisar su agenda de visitas con información específica de las actividades a realizar con cada cliente
• Revisar los indicadores de cada cliente para sostener interacciones mas rentables
• Capturar los resultados de cada visita y asignar flujos de trabajo a otras áreas de la organización.
• Capturar pedidos
• Capturar información de nuevos prospectos

Analytics

Data discovery and analytics around all the activities carried out by your workforce including:
Agent performance
Survery results
Customer activity
Workflows
Visit statistics

Areas

  • Sales
  • Marketing
  • CRM
  • Industries

  • Financial Services
  • Healthcare
  • Retail
  • Franchises
  • Travel & Hospitality
  • Public Sector
  • How can we help?